Refund policy

At our store, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy.

Returns:
You may return most items within 30 days of receipt for a full refund or exchange. To be eligible for a return, items must be unused, in their original packaging, and in resalable condition. Certain products, such as opened skincare or hair care items, may not be eligible for return for hygiene reasons.

Refunds:
Once we receive your returned item, we will process your refund within 5-7 business days. The refund will be credited to your original payment method. Please note that shipping costs are non-refundable, and you will be responsible for return shipping fees unless the return is due to a mistake on our part.

Exchanges:
If you would like to exchange an item for a different size, color, or product, please contact our customer service team for assistance. Exchanges are subject to availability.

How to Return:
To initiate a return or exchange, please email us at hobbsjeffry@gmail.com with your order details, and we will guide you through the process.

We are committed to providing you with the best shopping experience and will work with you to resolve any issues promptly.